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DFTA My Ride Program



DFTA My Ride is a three-year on-demand car service pilot for eligible older adults and individuals with disabilities developed by the New York City Department for the Aging in partnership with the New York City Department of Transportation. The goals of the pilot are to provide much-needed access to selected eligible participants in transportation desert areas and to study the impact of on-demand car service on participants’ social determinants of health.

Process

  • Eligible applicants are selected to participate in 3 month cohort via a random participant selection process to ensure fairness

  • Once applicants are vetted for eligibility and successfully onboarded, they receive a $600 subsidy for rides for three months

  • Onboarded participants must fill out pre and post surveys

Rides

  • 24/7 access to door-to-door car service, including wheelchair-accessible vehicles, for rides within the five boroughs, Nassau, and Westchester counties

  • The option to pre-schedule or request on-demand rides using the DFTA My Ride app, website, or dispatch

Eligibility

Participants must:

  • Be age 60 or older or a person with disabilities age 18 or older

  • Be a New York City resident that resides in one of the following 14 NYC Community Districts (CDs): Queens 6, 7, 10, 12 and 14; Bronx 4, 5, 8 and 10; Brooklyn 5, 13, 15, 16 and 17.

Please first check your Community District - enter your address here.

How to Apply

Applicants can apply for the DFTA My Ride pilot online or by mail from Monday, August 15th, 2022, to Friday, September 9, 2022.

Submit an online application HERE.

Please note:

  • Mailed-in applications must be post-marked by Monday, September 5th to participate in the random selection process for Cohort 2 of the DFTA My Ride pilot

  • Limit of 1 application per household

To download a fillable PDF or to print out the application, select from the below options:

Applications can be mailed to:

NYC Department for the Aging DFTA My Ride 2 Lafayette Street, 2nd Floor New York, New York 10007

You can visit a local library to access a computer in order to complete the DFTA My Ride online application. Click here for a list of local libraries in the select Community Districts: Bronx, Brooklyn, and Queens

Please review the DFTA My Ride Frequently Asked Questions (FAQ) document for more information.

To learn more about the DFTA My Ride pilot and application, please contact Aging Connect at 212-244-6469.

Please make sure you are eligible before applying!

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